Privacy Policy

Privacy Policy

In compliance with the provisions of the General Data Protection Regulation (EU) 2016/679, and Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (hereinafter “LOPDGDD”), and Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, and other applicable regulations, we inform you that the Controller of the personal data processed on the Website www.aeternalucis.com is:

 

1 – Controller Information

Corporate Name: AETERNUM GAME STUDIOS S.L. (hereinafter “The Company”),

Address: AVENIDA PIO XII 20 BIS Y TRIS. 45600 – TALAVERA DE LA REINA (TOLEDO)

N.I.F (Tax ID): B45923976

Email: info@aeternalucis.com

Data Protection Officers: HUGO GÓMEZ RAMOS & FERNANDO SÁNCHEZ OLIVERA

At the Company, we are committed to keeping the information you provide in the strictest confidentiality, preventing unauthorized access, manipulation, loss, destruction, or theft of information. To this end, we will apply the security measures established by applicable regulations and all those that our resources and modern technology allow us. Please note that, in many cases, it is essential to provide the information we request in order to enjoy the benefits of our website.

 

2 – Purpose

The purpose of this Privacy Policy is to inform you about how we process your Personal Data. If you do not agree with the terms contained in this Policy and do not accept them during your registration process, you will not be able to proceed with the use and access to the website. If you have any questions regarding the content, you can contact us at the email address indicated in the header.

 

3 – Scope of Application

This Policy applies to all Users who use the services of our website, regardless of where and when they operate.

 

5 – Purpose of Processing

The purposes for which we request or automatically collect information are as follows:

  1. To properly manage the website and ensure the safety of our users.
  2. To facilitate navigation and tailor it to your preferences, based on the cookies policy.
  3. To verify the veracity of your information in certain cases.
  4. To answer your inquiries, requests, or petitions. To manage the requested service by attending to your application or inquiry and processing your request.
  5. To register you as a user on the website. To manage orders and purchases made through the virtual store. Management of shipments, payments, claims, and returns.
  6. The receipt, where applicable, of curriculum vitae from interested job seekers through the enabled channels.
  7. To carry out marketing actions, send promotional messages based on your communication preferences, and notify you about events, offers, and activities that may interest you.

 

6 – Lawful Basis

  1. The unequivocal consent of the data subject for the processing of their personal data according to the purposes described above.
  2. The execution of a contract regarding the management of everything related to purchases, orders, shipments, payments, claims, and returns made through the website.
  3. The express consent of the user for sending commercial information, by checking the box enabled for this purpose, to receive communications and notices about events, offers, promotions, and activities that may be of interest.

 

7 – Data Retention

Personal data will be kept for the period of time necessary to fulfill the purposes for which they were collected, and, in any case, during the legally established periods.

 

8 – Subcontracting

The User expressly authorizes the Company to contract services fully or partially with third parties whose intervention it deems appropriate for the proper development of the services. In this case, the Company undertakes to sign a contract with the subcontracted third party stipulating the obligations that the latter must fulfill regarding personal data protection; in particular, they will be required to comply with the same data protection obligations to which the Company has committed with its Users, as well as sufficient guarantees for the application of appropriate technical and organizational measures so that the processing complies with applicable regulations.

The Company will be diligent in selecting providers by applying regulatory compliance verification mechanisms, with the aim of minimizing any risk that could affect the security of the information to which the third party may have access.

 

9 – Communication of Data

Personal data will not be transferred to third parties, except under legal obligation. Likewise, no international data transfers to third countries are carried out.

 

10 – User Rights

The LOPDGDD and the GDPR establish a series of rights in favor of the individuals whose personal data are processed. You may exercise all the rights mentioned below by sending your request by email as indicated in section 1, accompanied by a copy of your identity document. The maximum period for resolution is one month from the receipt of your request. Please note that we may request additional information to verify your identity before proceeding with your request.

  • Right of Access:

The right of access allows the User to know and obtain free information about their personal data undergoing processing. You may ask us to indicate the information we keep about you.

  • Right of Rectification:

This right allows for the correction of errors, the modification of data that turns out to be inaccurate or incomplete, and the guarantee of the certainty of the information being processed. You must inform us of any change in your data and will be responsible for updating your information.

  • Right of Cancellation/Erasure/To be Forgotten:

The right of erasure allows for the deletion of data that proves to be inadequate or excessive without prejudice to the duty of blocking, as established in the LOPDGDD.

  • Right to Object:

The right to object is the User’s right to prevent the processing of their personal data or to cease such processing for specific purposes. You may object to the processing of your data by indicating the specific purposes being opposed.

  • Right to Portability:

The right to portability will allow you to request a copy of your personal data in a structured, commonly used, and machine-readable format.

  • Right to Restriction of Processing:

By exercising this right, your data may only be processed, with the exception of its storage, for the formulation, exercise, or defense of claims.

  • Right to lodge a complaint with the supervisory authority:

You may file a claim with the Spanish Data Protection Agency (www.aepd.es) if you consider that the exercise of your rights has not been adequately addressed.

Likewise, you have the right not to be subject to decisions based solely on the automated processing of your data, including profiling, which produces legal effects or significantly affects you in a similar way. The User shall have the right to revoke their consent at any time.

 

11 – Security Measures

In the processing of your personal information, we apply appropriate security measures according to the type of data and technical advances, as well as our physical and legal means. Our goal is to prevent unauthorized access by third parties, theft, loss, or disclosure of your information. However, the Internet is not a completely secure environment; therefore, although we apply all possible security measures, the risk of an incident regarding information will never completely disappear. For this reason, we ask that if you detect any incident or have indications that your information may be at risk, please contact us so we can investigate and offer solutions.

 

12 – Modifications to the Privacy Policy

The Company may modify this Privacy Policy in the future. In case of modification, in addition to publishing the updated version, we will inform you of said modification via a window on the website. You must read these modifications before continuing to use the website.

 

13 – Applicable Law and Jurisdiction

This Policy, as well as the use of the Website, shall be governed by Spanish law. Any controversy shall be resolved before the courts corresponding to the user’s domicile.

In the event that any provision is found to be unenforceable or void under applicable law or as a result of a judicial or administrative decision, such unenforceability or invalidity shall not render this Policy unenforceable or void as a whole. In such cases, The Company shall proceed to modify or replace said provision with another that is valid and enforceable and that, as far as possible, achieves the objective and intent reflected in the original provision.

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